Customer Experience Improvement
We enhance customer satisfaction by analyzing touchpoints, gathering feedback, and implementing strategies for better communication and overall customer experience.
What We Do
Enhance your business by prioritizing customer satisfaction with our Customer Experience Improvement service. We work with you to assess customer touchpoints, gather feedback, and identify key areas for improvement.
Our solutions include customized strategies, employee training, and technology integrations to ensure seamless interactions, improved communication, and overall customer satisfaction. Invest in your customers, and they will invest in you.
Happy Clients
Cost to Start
Risk of Loss
Client Satisfaction
Industries
We Work With
Retailers
Optimizing the supply chain, minimizing waste, fostering loyalty, and simplifying the shopping experience for customers.
Factories
Improving business processes with automation, robotics, advanced analysis, and rapid adaptability to changing conditions.
City Infrastructure
Improving access to information and services, reducing process confusion, and enhancing urban comfort and quality of life.
Mining
Boosting safety oversight at work sites, enhancing productivity, and improving data visibility for stakeholders at every stage.
How We Work
Initial Meeting
Involving a concise review of the customer’sobjectives and strategies.
Basic Audit
Of the processes, skills, tools, techniques and technology platforms.
Revising
Revising the strategy and conducting an in-depth audit with recommendations and solutions.
Meeting
To categorise and prioritise tasks, as well as create an execution plan.
Execution
We deliver the outcomes of each iteration and focus on the subsequent steps.
Finalising
Concluding the project by finalizing its components and offering recommendations for support actions.
Support
Providing operational support during the post-execution phase, managing changes and maintaining.
Service
Support of our experience service team 24/7/365
FAQ
Depending on the project’s scale, certain cost fluctuations may occur. However, our iterative approach and detailed estimation help keep any variations within a 5% margin.
We offer two options based on client needs. We can provide a comprehensive quote that covers both equipment and services, or we can recommend equipment and provide service-specific solutions based on the project scope.
Our analysis methods are fully encrypted, ensuring the security of sensitive information. With the Altinteg Analysis Method, the results are presented clearly and accurately, protecting your intellectual property throughout the process.
Yes, it is possible. Our system allows for tracking across multiple stages, sharing data with all relevant parties while restricting access to sensitive information for certain stakeholders.
Before providing a quote, our legal department thoroughly reviews regulations and standards for all countries involved in the logistics chain.
We recognize that legal and technical requirements may vary across different regions, and we ensure compliance or determine if adjustments are necessary for collaboration.
Yes, we offer a complimentary initial audit to fully assess environmental challenges. We work with specialized equipment, including tags, detectors, and transponders, which are tailored for optimal performance in extreme conditions.
One key benefit of the Altinteg tracking system in food logistics is its ability to analyze the conditions of deliveries and transportation, particularly for goods sensitive to changing atmospheric conditions.
Yes, within the Altinteg ecosystem, product information is seamlessly integrated into the packaging, simplifying the process for both physical and online stores. Certification checks, product evaluations, and filtering are easily managed in a single action.
Yes, the system is highly adaptable and can either integrate with other delivery platforms or function independently with its own tracking system, depending on the specific objectives and needs of the situation.